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POSTAGE INFORMATION

DELIVERY

Once You have placed your order, Starr Harmonies will endeavour to process your order within 1 to 2 Working Days or receipt of your Order.  Whilst every effort is made to deliver according to the timeframe stated, in some cases we are reliant upon stock availability and third parties to ensure delivery takes place.  I currently use Australia Post for all deliveries  and all parcels are registered for the protection of all parties involved.  Express Platinum Post is available (within Australia) upon request (providing the item/product will fit into the satchels provided eg 500gm and 3kg sizes) for an additional cost and an invoice for the balance of postage costs will be emailed to you for payment prior to posting.

Please allow up to 7 Working Days for receipt of parcel within Australia and Up to 14 Working Days for receipt of parcel Internationally.

By placing an Order, You Agree Not to hold Starr Harmonies liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame.

ADDRESSING

Please ensure when registering on my website that you give the correct mailing address.  If a Customer is found to have supplied an incorrect or insufficient address, Starr Harmonies will Not refund or re-send the item/s and all responsibility for correcting the delivery including new postage charges to resend the parcel will be the responsibility of the Customer.

If the parcel is found to be wrongly addressed by Starr Harmonies then I shall be responsible for re-delivery, replacement or refunding of the item/s.

Please note that all parcels require a signature upon delivery.

INTERNATIONAL BUYERS

International Buyers are Welcome.  Please note all of our Electrical Products are Australian Standards Approved therefore these will not be suitable for use internationally.  Some products like incense, candles and other similar products may not be allowed into your country and I request that you check with your local Customs Office to confirm what is and what isn't allowed.  All Customs Fees and Charges are the responsibility of the Customer.  In some cases the postage charges may not be correct and in this case an invoice will be issued to you for the extra charges and payment is required prior to your order being shipped.

INTERNATIONAL ORDERS PLEASE NOTE THAT PAYMENT WILL ONLY BE RECEIVED VIA PAYPAL.

RETURNS

RETURNS AND EXCHANGES

We do not refund for change of mind.  If the item/s you have received is not what you expected or you have received an incorrect item please contact us within 48 hours of receipt.  Please send a notification email to us on our contact tab and we will advise the outcome professionally and at our discretion.  Please note that all return postage costs in all instances are the responsibility of the Customer and all postage charges relating to the purchase are not refundable by Starr Harmonies.


Please note that all Personal Hygiene Products, Skin (including earrings), Health & Body items (including food, herb products, soaps, body and foot brushes, Aromatherapy Oils, Massage Oils and Perfumes) cannot be returned for Hygienic Reasons.

FAULTY OR DAMAGED ITEMS

Starr Harmonies takes great care to ensure that items are not defective before despatch (including taking photographs of each individual product).  However if a product is found to be defective on arrival at their destination we will arrange for replacement item/s or if not available a refund.  Notification of the defective item must be received via email within 48 hours of receipt of parcel and we will reply with instructions of what is required to proceed including a return address.

Defective items must be returned to Starr Harmonies within 14 days.  They must be adequately packaged so to not incur further damage and You must include a copy of purchase receipt.  It is Your Responsibility to retain proof of Return postage because should the package become lost in transit Starr Harmonies may assume that you have decided not to return the item/s.

Please note:  We will replace faulty cords ONLY (the warranty does not apply to the actual Lamp or bulbs) with relation to Salt Lamp, Selenite Lamp, Rose Quartz and Other Crystal Lamp Products within 3 months upon return/receipt of the faulty product and proof of purchase.  You will need to contact us prior to returning/sending to arrange this.

Also Please note:  Starr Harmonies can not and will not be held liable for any damage incurred by Australia Post during posting and handling of your parcel.  All parcels are packaged extremely securely so to prevent this occuring.  Should damage occur whilst in transit the claim is to be made directly with Australia Post using your receipt of purchase and the Registered Post No. issued to you with your confirmation of post email sent to you by us when your parcel is posted.

YOU ARE WELCOME TO CONTACT US AT ANY TIME WITH ANY QUERIES YOU MAY HAVE IN REGARDS TO DEALING WITH OR PURCHASING FROM STARR HARMONIES.  ALL ANSWERS ARE GIVEN IN GOOD FAITH AND TO THE BEST OF MY KNOWLEDGE - I AM HERE TO HELP.

  • Featured categories


  • Gorgeous new crystals, minerals and giftware into stock and just uploaded to our site.  Stunning African Specialty Quartz, Crystals & Minerals including Pietersite, Rhodochrosite, Septerian, Carvings, Labradorite and so many more ...

     

    Clear, Smoky, Amethyst and Natural Citrine are the commonly known crystals found in cluster form and on rarer occasions Rose Quartz. Although there are many more Mineral types that are known to form as Clusters such as Rhodochrosite, Garnet and more.

    These pieces often make a beautiful display piece and are perfect for healing rooms as they radiate their energy upwards and outwards.  They are also perfect for group work.  Clusters are known as a number of some or many smaller single crystals that have grown from a base crystal or matrix of base rock displaying in a gorgeous spray of points.


    We have an amazing range of Carved Crystal and Gemstone Hearts including Rose Quartz, Madagascan Fluorite, Girasol, Ocean Jasper, Carnelian, Smoky Quartz, Amethyst, Star Rose Quartz, Larimar, Clear Quartz and many more.

    Carved Gemstone Hearts are a perfect gift for someone special or a way to hold your favourite crystal meaning within your heart and pocket.  See our growing list of Beautiful Hearts below ...

     


    Natural Crystal Points as nature intended and straight from the source.  We stock a beautiful range of natural points from Lepidochrosite and Fuchsite included Quartz, natural Clear and Smoky Quartz points, Natural Citrine, Spirit Quartz, Chlorite included and many many more.  See our range of available Natural Crystal Points below.


    Polished Crystal and Gemstone Freeforms and Carved Flames are perfect energy centre pieces. They also make a fantastic focal point for crystal healing, yoga and meditation spaces.

    We have a beautiful range of handcarved and polished pieces available in Septarian, Carnelian, Calcite, Ocean and Polychrome Jasper.  Dioptase, Rare Lazulite, Smoky and Natural Citrine Quartz.

    Our stock is always changing.  Please see our pieces currently available to purchase now below.

     

    Palmstones and Gallets are perfect for use in massage or meditation, for placing upon the body during crystal healings or to carry a little bit of crystal magic in your pocket.

    Gallets are known as an "extra large" tumblestone or a smaller palmstone which are perfect crystal healing companions.

    Worry Stones are another very useful tool for meditation or assisting with keeping focus and calm.  They are also commonly known as a "flat stone" to be held in your hand in which to rub your worries away"  Sometimes they contain a small indent to allow you to rub your thumb to allow release of tension within the mind and body.

    We have a gorgeous range of palmstones, gallets, worry and inspirational flat stones available to purchase below.


    Crystal and Gemstone slabs are perfect focus and scrying tools or gorgeous display pieces in a crystal healing room or meditative space.

    We also have a lovely range of natural pieces that have been polished on one side to reveal the true beauty of the crystal or stone.  These are also a great focus tool.

    We have a unique increasing range of gemstone slabs and polished face rough stones available to purchase now below.


    Welcome to our increasing range of Quality, Exquisite Polished Crystal and Gemstone Points include Generators, Obelisks, Double Terminated Crystals, Quartz Points, Phantom Crystals, Rutile, Included Quartz Polished Points, Chlorite Included, Lepidochrosite, Hematite, Natural Untreated Citrine, Elestial Crystals, Skeletal Crystals, Smoky Amethyst and many more. View our current selection available below. 

    We have a fantastic range of Ammonites, Black Ammonites, Nautilus Shells, Copralite (Dino Poo), Sharks Teeth, Amber and Petrified Wood Specimens available for sale below:

    Fossils are a fantastic and fun collectible item for both adults and children alike.  They are a brilliant link to a time that we have only read about.

    "The word ‘fossil’ comes from the Latin word fossus, which means ‘dug up’. This refers to the fact that fossils are the remains of past life preserved in rock, soil or amber. Generally, the remains were once the hard parts of an organism, such as bones and shell although, under exceptional circumstances, soft tissues have also fossilised. There are different types of fossils because remains can be preserved in a variety of ways."

    The information above was sourced from the Australian Museum's Website - To see this fantastic information and so much more.  Here is the link to their website: http://australianmuseum.net.au/what-are-fossils#sthash.cjER8u89.dpuf


    Looking for Extraordinary, High Quality Pieces (both Large and Small) for your Personal Space or Healing Room ??  When a piece speaks to us we just know it serves to take us beyond the realms of now and on an intimate journey of soul healing.  These Beautiful pieces have been hand chosen for their exquisite quality and energy.  We hope they amaze you too ...  

     

    We stock a Stunning Range of Polished and Tumbled Healing Crystals including Spheres, Angels, Pyramids, Skulls, Massage Wands, Points, Hearts, Chakra Wands, Pendulums, Runes, Chakra and Crystals Kits.  Our specialties are Natural Raw Mineral Specimens from All Over the World ... Many from South African Localities specifically the regions around Madagascar.

    Our Variety of Collectible Beautiful Crystals include Orange River Quartz, Clear Quartz,
    Ajoite,  Tanzanite, Tourmaline, Vanadinite, Sugilite, Chryscolla, Dioptase, Apophylite, Tibetan Quartz, Rose Quartz, Labradorite, Ocean Jasper, Enhydro Quartz Healing Crystals, Amethyst Clusters, Lapis, Malachite, Calcite, Brandberg Quartz and many more ...


    Our gifts are chosen from the heart with a thought for Everyone and for Every Occasion. Maybe even something Special for You!!!
     


    Beautiful Jewellery is a unique and wonderful expression of who we are in a creative and individual sense.

    We have chosen a Unique and Individual Range of Beautiful Quality Handcrafted 925 Sterling Silver Jewellery featuring Facetted Cut and Cabachon Polished Semi-Precious Gemstones that will assist in Promoting a sense of Peace and Wellbeing to the Wearer.  We also stock beaded gemstone chip bracelets and some gorgeous unusual handmade pieces.

    See our Available Jewellery Range below.